Scraps hates webinar. Me too. It's an ugly word.

I'm also fed up with "solution", which has become a buzzword for "really expensive set of programs for your business". It's all the rage in software circles these days. We don't make programs or applications, we make Solutions.

Calling something a "solution" presumes that it solves an identified problem. But when you get right down to it, what it really solves is some marketing person's idea of what the average potential customer needs - a problem an actual customer might not actually have. Sure, that's how all off-the-shelf products are produced, nothing new in that. And once it's produced, the salespeople have to convince customers that they have the problem our Solution fixes, even if they don't - which is how all salespeople work, I suppose. But, to me, it feels crass and presumptuous to declare, before identifying the problem the customer really faces, that you have the Solution ready to sell. It's condescending.

I guess this is why I'm an engineer and not a salesman. I'm no good at talking people into believing that my hammer is the right Solution to all their hand tool needs and then walking away, cash in hand, smirking. I much prefer finding out what they need done then crafting a Solution that actually fits their situation.

Fuck, I'm bored.