Our new gas fireplace wasn't working right, so we called the people who installed it. They gave us a three hour appointment window, of course. When they arrived, they discovered that they set up the fireplace for natural gas, but we have LP gas at the house. This is the fireplace company our builder required us to use. Presumably they've done other houses in the development and know that the builder always goes with LP, not natural gas.

So, it's another day of workmen in the house. Another day of cats locked in an upstairs bedroom. Another day where Mrs is stuck there while they work. Monday was the same thing - workmen, all day.

She sends a picture.

Unrelated rhetorical question: if clothes dryers have their vents on their back and not on their side or their bottom, why would you put a dryer vent anywhere but on the back wall?

Was the builder the source of these unending problems? Do other builders know how to make this stuff work without endless corrections?

Update:
After a while, they got to the point where Mrs asked about the non-functioning fan in the fireplace. Guy looks around and discovers that there is no fan installed. Says we never ordered one. Mrs is sure she ordered one; I wasn't there when she did, but I know it was always our intention that we have one, and she says she did. But, no: No fan was ordered, and so none was installed.

I honestly can't think of a single aspect of this house that didn't have some screw up. Either the builder didn't tell someone what to do, or he told them incorrectly, or he didn't ask us, or someone ordered the wrong item, or they half-assed something. The list is long, and seems to keep growing.

One thing we realized last night: if we didn't have cell phones, we would still have no phone at the house. Because, the builder, just like he never got the cable company to put in lines, never got the telephone company to put in lines.

What did we do wrong?